Your search returned 52 results.

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		Marketing services : competing through quality / Leonard L. Berry, A. Parasuraman. by Berry, Leonard L, 1942- Parasuraman, A Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Toronto : New York : Free Press ; Maxwell Macmillan Canada ; Maxwell Macmillan International, c1991 Online access: Contributor biographical information Publisher description Sample text Table of contents only Availability: Items available for loan: TUS: Midlands, Main Library (2)Location, call number: Athlone General Lending 658.8 BER, ... Place hold Place recall Add to cart (remove)
		Services marketing : a European perspective / Christopher Lovelock, Sandra Vandermerwe, Barbara Lewis. by Lovelock, Christopher H Van der Merwe, Sandra Lewis, Barbara Edition: [New ed.] / Christopher Lovelock, Sandra Vandermerwe, Barbara Lewis Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: London : Prentice Hall Europe, 1999 Availability: Items available for loan: TUS: Midlands, Main Library (5)Location, call number: Athlone General Lending 658.8 LOV, ... Place hold Place recall Add to cart (remove)
		Services marketing : a strategic approach / Karen P. Gonçalves. by Gonçalves, Karen P Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Upper Saddle River, N.J. : Prentice Hall, 1998 Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone General Lending 658.802 GON. Place hold Place recall Add to cart (remove)
		Principles of services marketing and management / Christopher Lovelock, Lauren Wright. by Lovelock, Christopher H Wright, Lauren Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Upper Saddle River, N.J. ; London : Prentice Hall, 1999 Availability: Items available for loan: TUS: Midlands, Main Library (2)Location, call number: Athlone General Lending 658.8 LOV, ... Place hold Place recall Add to cart (remove)
		Interactive services marketing / Raymond P. Fisk, Stephen J. Grove, Joby John. by Fisk, Raymond P Grove, Stephen J. (Stephen John), 1950- John, Joby, 1957- Grove, Stephen J John, Joby Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : Houghton Mifflin, c2000 Availability: Items available for loan: TUS: Midlands, Main Library (3)Location, call number: Athlone General Lending 658.8 FIS, ... Not available: TUS: Midlands, Main Library: In transit (1). Place hold Place recall Add to cart (remove)
		Service marketing / Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham. by Rust, Roland T Zahorik, Anthony J Keiningham, Timothy L Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : HarperCollins College Publishers, c1996 Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone General Lending 658.8 RUS. Place hold Place recall Add to cart (remove)
		Service quality : new directions in theory and practice / editors Roland T. Rust, Richard L. Oliver. by Rust, Roland T Oliver, Richard L Material type: Text Publication details: Thousand Oaks, Calif. ; London : Sage Publications, c1994 Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone General Lending 658.812 RUS. Place hold Place recall Add to cart (remove)
		Contemporary services marketing management : a reader / edited by Mark Gabbott and Gillian Hogg. by Gabbott, Mark Hogg, Gillian Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: London : Dryden, c1997 Availability: Items available for loan: TUS: Midlands, Main Library (2)Location, call number: Athlone General Lending 658.809 GAB, ... Place hold Place recall Add to cart (remove)
		Being successful in customer care / Veronica Canning. by Canning, Veronica Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Dublin : Blackhall, c1999 Other title: Customer care Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone General Lending 658.812 CAN. Place hold Place recall Add to cart (remove)
		Introduction to marketing, sales and customer services / Charley Watkins. by Watkins, Charley Chartered Institute of Bankers Institute of Financial Services (Great Britain) Series: Certificate in financial services practice Material type: Text Publication details: London : Chartered Institute of Bankers, c1999 Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone General Lending 332.10688 WAT. Place hold Place recall Add to cart (remove)
		Marketing : connecting with customers / Gilbert D. Harrell. by Harrell, Gilbert D Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, NJ : Prentice Hall, c2002 Availability: Items available for loan: TUS: Midlands, Main Library (4)Location, call number: Athlone General Lending 658.812 HAR, ... Place hold Place recall Add to cart (remove)
		Principles of service marketing and management / Christopher Lovelock, Lauren Wright. by Lovelock, Christopher H Wright, Lauren Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, N.J. : Prentice Hall, c2002 Availability: Items available for loan: TUS: Midlands, Main Library (6)Location, call number: Athlone General Lending 658.8 LOV, ... Place hold Place recall Add to cart (remove)
		Beyond loyalty : the next generation of strategic customer relationship management / Pierre Chenet, Jon Ivar Johansen. by Chenet, Pierre Johansen, Jon Ivar Series: Irish management briefings \| Irish management briefings Material type: Text Publication details: Dublin : Oak Tree Press, 1999 Availability: Items available for loan: TUS: Midlands, Main Library (2)Location, call number: Athlone General Lending 658.812 CHE, ... Place hold Place recall Add to cart (remove)
		Services marketing / Christopher H. Lovelock. by Lovelock, Christopher H Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, N.J. : Prentice Hall, c1996 Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone General Lending 658.8 LOV. Not available: TUS: Midlands, Main Library: In transit (1). Place hold Place recall Add to cart (remove)
		Services marketing : people, technology, strategy / Christopher Lovelock. by Lovelock, Christopher H Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Upper Saddle River, N.J. : Prentice Hall, c2001 Availability: Items available for loan: TUS: Midlands, Main Library (6)Location, call number: Athlone General Lending 658.8 LOV, ... Place hold Place recall Add to cart (remove)
		Crowning the customer. Fergal Quinn. by Quinn, Feargal Material type: Text Publication details: O'Brien, 1990 Availability: Items available for loan: TUS: Midlands, Main Library (4)Location, call number: Athlone General Lending 658.812 QUI, ... Place hold Place recall Add to cart (remove)
		Customer relationship management. Jon Anton. by Anton, Jon Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hemel Hempstead : Prentice Hall, 1996 Availability: Items available for loan: TUS: Midlands, Main Library (3)Location, call number: Athlone General Lending 658.812 ANT, ... Place hold Place recall Add to cart (remove)
		Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner. by Zeithaml, Valarie A Bitner, Mary Jo Series: McGraw-Hill higher education Edition: 2nd ed. Material type: Text Publication details: Boston ; London : Irwin/McGraw-Hill, c2000 Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone General Lending 658.812 ZEI. Place hold Place recall Add to cart (remove)
		The customer continuum : strategic key account development / Deiric McCann. by McCann, Deiric Series: Irish management briefings \| Irish management briefings Material type: Text Publication details: Dublin : Oak Tree Press, 1998 Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone General Lending 658.84 MCC. Place hold Place recall Add to cart (remove)
		The one to one future : building business relationships one customer at a time / Don Peppers and Martha Rogers. by Peppers, Don Rogers, Martha Material type: Text Publication details: London : Piatkus, c1993 Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone General Lending 658.812. Place hold Place recall Add to cart (remove)
		Customer relationship management : linking people, process, and technology / PricewaterhouseCoopers market and customer management practice. by Brown, Stanley A, 1946- PricewaterhouseCoopers (Firm) Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: New York ; Chichester : Wiley, 2000 Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone General Lending 658.812 BRO. Place hold Place recall Add to cart (remove)
		Marketing logistics / Martin Christopher and Helen Peck. by Christopher, Martin Peck, Helen Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Oxford : Butterworth-Heinemann, 2003 Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone General Lending 658.8 CHR. Place hold Place recall Add to cart (remove)
		Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. by Lovelock, Christopher H Wirtz, Jochen Edition: 5th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, N.J. : [Great Britain] Pearson/Prentice Hall, c2004 Availability: Items available for loan: TUS: Midlands, Main Library (3)Location, call number: Athlone General Lending 658.8 LOV, ... Place hold Place recall Add to cart (remove)
		Services marketing : integrating customer focus across the firm. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 4th ed. / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Boston, [Mass.] ; London : McGraw-Hill, 2006 Availability: Items available for loan: TUS: Midlands, Main Library (2)Location, call number: Athlone General Lending 658.812 ZEI, ... Place hold Place recall Add to cart (remove)
		Services marketing : people, technology, strategy. by Lovelock, Christopher H Wirtz, Jochen Edition: 6th ed. / Christopher Lovelock, Jochen Wirtz. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Upper Saddle River, N.J. : Pearson Prentice Hall, c2007 Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone General Lending 658.8 LOV. Place hold Place recall Add to cart (remove)
		Services marketing. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Lovelock, Christopher H Edition: 5th ed. / Valarie Zeithaml, Mary Jo Bitner and Dwayne D. Gremler. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: New York : London : McGraw-Hill Higher Education ; McGraw-Hill [distributor], 2008 Availability: Items available for loan: TUS: Midlands, Main Library (4)Location, call number: Athlone General Lending 658.8 ZEI, ... Place hold Place recall Add to cart (remove)
		Understanding and managing customers / edited by Isobel Doole, Peter Lancaster and Robin Lowe. by Doole, Isobel Lancaster, Peter Lowe, Robin, 1945- Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Harlow : Financial Times Prentice Hall, 2004 Availability: Items available for loan: TUS: Midlands, Main Library (3)Location, call number: Athlone General Lending 658.812 DOO, ... Place hold Place recall Add to cart (remove)
		Logistics & supply chain management / Martin Christopher. by Christopher, Martin Christopher, Martin. Logistics & supply chain management Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: London : Financial Times Pitman, 2004 Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone General Lending 658.78 CHR. Place hold Place recall Add to cart (remove)
		Managing customers profitably / by Lynette Ryals. by Ryals, Lynette Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Hoboken, N.J. : Chichester : Wiley ; John Wiley [distributor], 2008 Availability: Items available for loan: TUS: Midlands, Main Library (3)Location, call number: Athlone General Lending 658.812 RYA, ... Not available: TUS: Midlands, Main Library: In transit (1). Place hold Place recall Add to cart (remove)
		Services marketing : integrating customer focus across the firm. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 6th ed. / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: New York : London : McGraw-Hill Higher Education ; McGraw-Hill [distributor], 2012 Availability: Not available: TUS: Midlands, Main Library: Checked out (1). Place hold Place recall Add to cart (remove)
		Services marketing : people, technology, strategy. by Lovelock, Christopher H Wirtz, Jochen Wirtz, Jochen Edition: 7th ed., Global ed. / Christopher Lovelock, Jochen Wirtz. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Boston, [Mass.] ; London : Pearson, c2011 Availability: Items available for loan: TUS: Midlands, Main Library (6)Location, call number: Athlone General Lending 658.8 LOV, ... Place hold Place recall Add to cart (remove)
		No cover image available Relationship marketing in professional services [electronic resource] : a study of agency-client dynamics in the advertising sector / Aino Halinen. by Halinen, Aino, 1961- ProQuest (Firm) Series: Routledge advances in management and business studies Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: London ; New York : Routledge, 1997 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		No cover image available Delivering knock your socks off service [electronic resource] / Ron Zemke. by Zemke, Ron ProQuest (Firm) Series: Performance research associates Edition: 3rd ed. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : London : AMACOM ; McGraw-Hill, 2003 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		No cover image available Niche envy [electronic resource] : marketing discrimination in the digital age / Joseph Turow. by Turow, Joseph ProQuest (Firm) Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Cambridge, Mass. : MIT Press, c2006 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		No cover image available Journal of services marketing. Volume 21, Number 6, Internationalization of services : identifying the building blocks for future research [electronic resource] / guest editor: Raj G. Javalgi. by Javalgi, Raj ProQuest (Firm) Series: Journal of services marketing ; 21, no. 6 Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Bradford : Emerald Insight, c2007 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		No cover image available Perception of a difference [electronic resource] : the power in buying, marketing and selling customer care / Wesley Zimmerman. by Zimmerman, Wesley ProQuest (Firm) Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Scottsdale, AZ : WZA, Inc., c2005 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		No cover image available Marketing for rainmakers [electronic resource] : 52 rules of engagement to attract and retain customers for life / Phil Fragasso. by Fragasso, Philip M, 1950- ProQuest (Firm) Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, c2008 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		No cover image available The ultimate online customer service guide [electronic resource] : how to connect with your customers to sell more! / by Marsha Collier. by Collier, Marsha ProQuest (Firm) Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, c2011 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		No cover image available Design like Apple [electronic resource] : seven principles for creating insanely great products, services, and experiences / John Edson. by Edson, John, 1966- ProQuest (Firm) Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, 2012 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		No cover image available The daily you [electronic resource] : how the new advertising industry is defining your identity and your worth / Joseph Turow. by Turow, Joseph ProQuest (Firm) Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New Haven : Yale University Press, c2011 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		No cover image available Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations / Derek R. Allen. [electronic resource] by Allen, Danica R, 1959- [author.] American Society for Quality Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2004Copyright date: ©2004 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		Supply chain performance and evaluation models / Dominique Estampe. [electronic resource] by Estampe, Dominique [author.] Series: Focus : Control Systems And Industrial Engineering Series Material type: Text; Format: available online ; Literary form: Not fiction Publisher: London, England ; Hoboken, New Jersey : ISTE : Wiley, 2014Copyright date: ©2014 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		Effective client management in professional services : how to build successful client relationships / Jack Berkovi. [electronic resource] by Berkovi, Jack [author.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Surrey, England ; Burlington, Vermont : Gower Publishing Limited : Gower Publishing Company, 2014Copyright date: ©2014 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (2)Location, call number: Athlone Online eBook, ... Place recall Add to cart (remove)
		Digital disciplines : attaining market leadership via the cloud, big data, social, mobile, and the internet of things / Joe Weinman. [electronic resource] by Weinman, Joe, 1958- [author.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, 2015Copyright date: ©2015 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		No cover image available Relationship marketing [electronic resource] : theory and practice / edited by Francis Buttle. by Buttle, Francis ProQuest (Firm) Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: London : Paul Chapman, c1996 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		Services marketing / Christopher H. Lovelock. by Lovelock, Christopher H Series: The Prentice-Hall series in marketing Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Englewood Cliffs, N.J. : Prentice Hall, c1991 Availability: Items available for loan: TUS: Midlands, Main Library (3)Location, call number: Athlone General Lending 658.8 LOV, ... Place hold Place recall Add to cart (remove)
		Surprise! : The secret to customer loyalty in the service sector / Vincent P. Magnini. [electronic resource] by Magnini, Vincent P [author.] Series: 2014 digital library \| Marketing strategy collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2015 Other title: Secret to customer loyalty in the service sector. Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		Key account management : strategies to leverage information, technology, and relationships to deliver value to large customers / Joël Le Bon, Carl A. Herman. [electronic resource] by Le Bon, Joël (College teacher) [author.] Herman, Carl A [author.] Series: Selling and sales force management collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2015 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		100 practical ways to improve customer experience : achieve end-to-end customer engagement in a multi-channel world / Martin Newman and Malcolm McDonald. by Newman, Martin (Business consultant) [author.] McDonald, Malcolm [author.] Material type: Text; Format: print ; Literary form: Not fiction Publisher: London ; New York : Kogan Page, [2018] Other title: One hundred practical ways to improve customer experience. Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone General Lending 658.812 NEW. Not available: TUS: Midlands, Main Library: In transit (1). Place hold Place recall Add to cart (remove)
		No cover image available Developing a market orientation [electronic resource] Rohit Deshpandé, editor. by Deshpande, Rohit ProQuest (Firm) Marketing Science Institute Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Thousand Oaks, Calif. : Sage Publications, c1999 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)

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Your search returned 52 results.