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		Service marketing / Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham. by Rust, Roland T Zahorik, Anthony J Keiningham, Timothy L Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : HarperCollins College Publishers, c1996 Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone General Lending 658.8 RUS. Place hold Place recall Add to cart (remove)
		Service quality : new directions in theory and practice / editors Roland T. Rust, Richard L. Oliver. by Rust, Roland T Oliver, Richard L Material type: Text Publication details: Thousand Oaks, Calif. ; London : Sage Publications, c1994 Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone General Lending 658.812 RUS. Place hold Place recall Add to cart (remove)
		No cover image available E-Service [electronic resource] : new directions in theory and practice / edited by Roland T. Rust and P.K. Kannan. by Rust, Roland T Kannan, P. K ProQuest (Firm) Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Armonk, N.Y. : M.E. Sharpe, c2002 Other title: EService : new directions in theory and practice Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		Handbook of service marketing research / edited by Roland T. Rust, Ming-Hui Huang. by Rust, Roland T [editor.] Huang, Ming-Hui [editor.] Material type: Text; Format: print ; Literary form: Not fiction Publisher: Cheltenham, UK : Edward Elgar, [2014] Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone General Lending 381.45 RUS. Place hold Place recall Add to cart (remove)

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