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		Services marketing : integrating customer focus across the firm. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 4th ed. / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Boston, [Mass.] ; London : McGraw-Hill, 2006 Availability: Items available for loan: TUS: Midlands, Main Library (2)Location, call number: Athlone General Lending 658.812 ZEI, ... Place hold Place recall Add to cart (remove)
		Services marketing. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Lovelock, Christopher H Edition: 5th ed. / Valarie Zeithaml, Mary Jo Bitner and Dwayne D. Gremler. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: New York : London : McGraw-Hill Higher Education ; McGraw-Hill [distributor], 2008 Availability: Items available for loan: TUS: Midlands, Main Library (4)Location, call number: Athlone General Lending 658.8 ZEI, ... Place hold Place recall Add to cart (remove)
		Services marketing : integrating customer focus across the firm. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 6th ed. / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: New York : London : McGraw-Hill Higher Education ; McGraw-Hill [distributor], 2012 Availability: Not available: TUS: Midlands, Main Library: Checked out (1). Place hold Place recall Add to cart (remove)

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