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Service marketing / Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham.
Material type:
TextPublication details: New York : HarperCollins College Publishers, c1996.Description: xx, 508 p. : ill. ; 24 cmISBN: - 9780673991454
- 0673991458
- 658.8 RUS
- HD9980.5 .R87 1996
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Long Loan | TUS: Midlands, Main Library Athlone General Lending | 658.8 RUS (Browse shelf(Opens below)) | 1 | Available | 116058 |
Includes bibliographical references and index.