Results
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Services marketing : people, technology, strategy. by
Edition: 6th ed. / Christopher Lovelock, Jochen Wirtz.
Material type:  Text; Format:
print
; Literary form:
Not fiction
; Audience:
Specialized;
Publication details: Upper Saddle River, N.J. : Pearson Prentice Hall, c2007
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone General Lending 658.8 LOV.
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Services marketing. by
Edition: 5th ed. / Valarie Zeithaml, Mary Jo Bitner and Dwayne D. Gremler.
Material type: Text; Format:
print
; Literary form:
Not fiction
; Audience:
Specialized;
Publication details: New York : London : McGraw-Hill Higher Education ; McGraw-Hill [distributor], 2008
Availability: Items available for loan: TUS: Midlands, Main Library (4)Location, call number: Athlone General Lending 658.8 ZEI, ...
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Logistics & supply chain management / Martin Christopher. by
Edition: 3rd ed.
Material type: Text; Format:
print
; Literary form:
Not fiction
; Audience:
Specialized;
Publication details: London : Financial Times Pitman, 2004
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone General Lending 658.78 CHR.
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Customer service in Ireland / Suzanne Twomey. by
Edition: 2nd ed.
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Dublin : Gill and Macmillan, c2007
Availability: Items available for loan: TUS: Midlands, Main Library (6)Location, call number: Athlone General Lending 658.812 TWO, ...
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Managing customers profitably / by Lynette Ryals. by
Material type: Text; Format:
print
; Literary form:
Not fiction
; Audience:
Specialized;
Publication details: Hoboken, N.J. : Chichester : Wiley ; John Wiley [distributor], 2008
Availability: Items available for loan: TUS: Midlands, Main Library (3)Location, call number: Athlone General Lending 658.812 RYA, ... Not available: TUS: Midlands, Main Library: In transit (1).
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Services marketing : integrating customer focus across the firm. by
Edition: 6th ed. / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.
Material type: Text; Format:
print
; Literary form:
Not fiction
; Audience:
Specialized;
Publication details: New York : London : McGraw-Hill Higher Education ; McGraw-Hill [distributor], 2012
Availability: Not available: TUS: Midlands, Main Library: Checked out (1).
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Services marketing : people, technology, strategy. by
Edition: 7th ed., Global ed. / Christopher Lovelock, Jochen Wirtz.
Material type: Text; Format:
print
; Literary form:
Not fiction
; Audience:
Specialized;
Publication details: Boston, [Mass.] ; London : Pearson, c2011
Availability: Items available for loan: TUS: Midlands, Main Library (6)Location, call number: Athlone General Lending 658.8 LOV, ...
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The real-time contact center [electronic resource] / Donna Fluss. by
Edition: 1st ed.
Material type: Text; Format:
electronic
available online
 ; Literary form:
Not fiction
Publication details: New York, NY : AMACOM Books, c2005
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
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Service quality [electronic resource] : an Emerald guide. by
Material type: Text; Format:
electronic
available online
; Literary form:
Not fiction
Publication details: Bradford, England : Emerald Group Publishing, c2003
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
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