Service recovery and service continuity [electronic resource] / guest editors Steve Baron, Kim Harris and Dominic Elliott.
Material type:
TextSeries: Journal of services marketing ; v.19, no. 5Publication details: Bradford, England : Emerald Group Publishing, c2005.Description: 100 pSubject(s): Genre/Form: LOC classification: - HF5415.5 .S478 2005
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| Ebook | TUS: Midlands, Main Library Athlone Online | eBook (Browse shelf(Opens below)) | Available |
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.