Service operations management / Roger W. Schmenner.
Material type: TextPublication details: Englewood Cliffs, N.J. : Prentice Hall ; London : Prentice-Hall International, c1995.Description: xiv,406p. : ill., facsims.,forms ; 24cmISBN:- 9780024068118 :
- 002406811X
- 658 SCH
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Long Loan | TUS: Midlands, Main Library Athlone General Lending | 658 SCH (Browse shelf(Opens below)) | 1 | Available | 102204 |
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658 RUE Management : skills and application / | 658 RUE Management : skills and application / | 658 RYA Business studies today / | 658 SCH Service operations management / | 658 SCH Managing organizational behavior / | 658 SCH Managing organizational behavior / | 658 SCH Management / |
Bibliography: p398-401. - Includes index.
Includes bibliographical references (p. 398-401) and index.
Emphasizing a strong managerial orientation, this text explores service operations. It clearly differentiates service operations issues from those associated with manufacturing, while showing how common aspects of various services allow them to benefit from similar types of analysis.