Results of search for 'su:"customer loyalty"' › TUS Midlands Library catalog

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		Beyond loyalty : the next generation of strategic customer relationship management / Pierre Chenet, Jon Ivar Johansen. by Chenet, Pierre Johansen, Jon Ivar Series: Irish management briefings \| Irish management briefings Material type: Text Publication details: Dublin : Oak Tree Press, 1999 Availability: Items available for loan: TUS: Midlands, Main Library (2)Location, call number: Athlone General Lending 658.812 CHE, ... Place hold Place recall Add to cart (remove)
		No cover image available Customer winback [electronic resource] : how to recapture lost customers and keep them loyal / Jill Griffin and Michael W. Lowenstein ; foreword by Don Peppers and Martha Rogers. by Griffin, Jill Lowenstein, Michael W, 1942- ProQuest (Firm) Series: Jossey-Bass business & management series Edition: 1st ed. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: San Francisco : Jossey-Bass, c2001 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		No cover image available Customer loyalty programmes and clubs [electronic resource] / Stephan A. Butscher. by Butscher, Stephan A Butscher, Stephan A. Customer clubs and loyalty programmes ProQuest (Firm) Edition: 2nd ed. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Aldershot, England ; Burlington, VT : Gower, c2002 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		No cover image available Secret service [electronic resource] : hidden systems that deliver unforgettable customer service / John R. DiJulius III ; foreword by Bill Capodagli and Lynn Jackson. by DiJulius, John R, 1964- ProQuest (Firm) Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : AMACOM, c2003 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		No cover image available What's the secret? [electronic resource] : to providing a world-class customer experience / John R. DiJulius. by DiJulius, John R, 1964- ProQuest (Firm) Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, c2008 Other title: To providing a world-class customer experience Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		No cover image available Exceptional service, exceptional profit [electronic resource] : the secrets of building a five-star customer service organization / Leonardo Inghilleri and Micah Solomon. by Inghilleri, Leonardo Solomon, Micah ProQuest (Firm) Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : American Management Association, 2010 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		No cover image available Brand real [electronic resource] : how smart companies live their brand promise and inspire fierce customer loyalty / Laurence Vincent. by Vincent, Laurence ProQuest (Firm) Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : American Management Association, 2012 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		No cover image available Brand advocates [electronic resource] : turning enthusiastic customers into a powerful marketing force / Rob Fuggetta. by Fuggetta, Rob ProQuest (Firm) Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, 2012 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		Mobile telecommunication customer loyalty in Nigeria : determining factors / Olayiwola Bello. [electronic resource] by Bello, Olayiwola [author.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hamburg, Germany : Diplomica Verlag, 2013Copyright date: ©2013 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior / Michael W. Lowenstein. [electronic resource] by Lowenstein, Michael W, 1942- [author.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2011Copyright date: ©2012 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		No cover image available Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations / Derek R. Allen. [electronic resource] by Allen, Danica R, 1959- [author.] American Society for Quality Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2004Copyright date: ©2004 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement / Andrew Frawley. [electronic resource] by Frawley, Andrew [author.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, 2015Copyright date: ©2015 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		The wallet allocation rule : winning the battle for share / Timothy L. Keiningham [and three others]. [electronic resource] by Keiningham, Timothy L [author.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, 2015Copyright date: ©2015 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		Superior customer satisfaction and loyalty : engaging customers to drive performance / Sheldon D. Goldstein. [electronic resource] by Goldstein, Sheldon D [author.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2009Copyright date: ©2010 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications / Michael W. Lowenstein. [electronic resource] by Lowenstein, Michael W, 1942- [author.] Series: 2013 digital library \| Marketing strategy collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2014 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		Fashion marketing : influencing consumer choice and loyalty with fashion products / Caroline Le Bon. [electronic resource] by Le Bon, Caroline [author.] Series: 2014 digital library \| Consumer behavior collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2015 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		Relationship marketing re-imagined : marketing's inevitable shift from exchanges to value cocreating relationships / Naresh K. Malhotra, Can Uslay, and Ahmet Bayraktar. [electronic resource] by Malhotra, Naresh K [author.] Uslay, Can, 1973- [author.] Bayraktar, Ahmet [author.] Series: Marketing strategy collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2016 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		Beyond the ultimate question : a systematic approach to improve customer loyalty / Bob E. Hayes. [electronic resource] by Hayes, Bob E, 1963- [author.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2009 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		From voices to results-voice of customer questions, tools and analysis : proven techniques for understanding and engaging with your customers / Robert Coppenhaver. [electronic resource] by Coppenhaver, Robert [author.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Birmingham ; Mumbai : Packt Publishing, 2018 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		No cover image available Marketingziel Kundenbindung [electronic resource] die Kundenkarte im Einzelhandel / Thomas vor der Sielhorst. by Sielhorst, Thomas vor der ProQuest (Firm) Edition: 1. Aufl. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hamburg : IGEL Verlag, 2009 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		No cover image available Prämien in Bonusprogrammen [electronic resource] eine empirische Untersuchung / Barbara Gerner. by Gerner, Barbara ProQuest (Firm) Series: Diplomarbeit Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hamburg : Diplom.de, 2007 Dissertation note: Diplomarbeit--Universität zu Köln, 2006. Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		No cover image available Wired and dangerous [electronic resource] how your customers have changed and what to do about it / Chip R. Bell, John R. Patterson. by Bell, Chip R Patterson, John R. (John Rice), 1951- ProQuest (Firm) Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: San Francisco : Berrett-Koehler Publishers, c2011 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)

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