Beyond the ultimate question : a systematic approach to improve customer loyalty / Bob E. Hayes. [electronic resource]
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
- 9780873897723 (e-book)
- 658.8/343 22
- HF5415.525 .H39 2009
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Ebook | TUS: Midlands, Main Library Athlone Online | eBook (Browse shelf(Opens below)) | Available |
Includes bibliographical references and index.
Description based on print version record.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.