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		Marketing services : competing through quality / Leonard L. Berry, A. Parasuraman. by Berry, Leonard L, 1942- Parasuraman, A Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Toronto : New York : Free Press ; Maxwell Macmillan Canada ; Maxwell Macmillan International, c1991 Online access: Contributor biographical information Publisher description Sample text Table of contents only Availability: Items available for loan: TUS: Midlands, Main Library (2)Location, call number: Athlone General Lending 658.8 BER, ... Place hold Place recall Add to cart (remove)
		Services marketing / Helen Woodruffe. by Woodruffe, Helen Series: M & E Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: London : Pitman, 1995 Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone General Lending 658.802 WOO. Place hold Place recall Add to cart (remove)
		Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner. by Zeithaml, Valarie A Bitner, Mary Jo Series: McGraw-Hill higher education Edition: 2nd ed. Material type: Text Publication details: Boston ; London : Irwin/McGraw-Hill, c2000 Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone General Lending 658.812 ZEI. Place hold Place recall Add to cart (remove)

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