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Introduction to management in the hospitality industry. Tom Powers, Clayton W. Barrows.

By: Contributor(s): Material type: TextTextSeries: Wiley service management seriesPublication details: New York ; Chichester : Wiley, 1999.Edition: 6th edDescription: 608pISBN:
  • 9780471252030 (hbk.) :
  • 0471252034 (acidfree paper)
Subject(s): DDC classification:
  • 647.94068 POW
Incomplete contents:
PERSPECTIVES ON CAREERS IN HOSPITALITY; The Hospitality Industry and You; Forces for Growth and Change in the Hospitality Industry; FOOD SERVICE; The Restaurant Business; Restaurant Operations; Restaurant Industry Organization: Chain, Independent, or Franchise; Competitive Forces in Food Service; Issues Facing Food Service; Institutions and Institutional Food Service; LODGING; Lodging: Meeting Guest Needs; Hotel and Motel Operations; Forces Shaping the Hotel Business; Competition in the Lodging Business; TRAVEL, TOURISM, AND THE HOSPITALITY INDUSTRY; Tourism: Front and Center; Destinations: Tourism Generators; MANAGEMENT IN THE HOSPITALITY INDUSTRY; Management: A New Way of Thinking; Planning in Hospitality Management; Organizing in Hospitality Management; Staffing: Human Resource Management in Hospitality Management; Control in Hospitality Management; Leadership and Directing in Hospitality Management; HOSPITALITY: A SERVICE INDUSTRY; The Role of Service in the Hospitality Industry; Summary; Key Words and Concepts; Review Questions; Internet Exercises; Notes; Index.
Summary: A classic introductory textbook for those studying hospitality management, this book has now been updated to incorporate the latest data and trends that the author has gathered in his interviews with hospitality industry professionals.
Holdings
Item type Current library Call number Copy number Status Date due Barcode
Long Loan TUS: Midlands, Main Library Athlone General Lending 647.94068 POW (Browse shelf(Opens below)) 1 Available 116517

Previous ed.: 1995.

Includes bibliographical references and index.

PERSPECTIVES ON CAREERS IN HOSPITALITY; The Hospitality Industry and You; Forces for Growth and Change in the Hospitality Industry; FOOD SERVICE; The Restaurant Business; Restaurant Operations; Restaurant Industry Organization: Chain, Independent, or Franchise; Competitive Forces in Food Service; Issues Facing Food Service; Institutions and Institutional Food Service; LODGING; Lodging: Meeting Guest Needs; Hotel and Motel Operations; Forces Shaping the Hotel Business; Competition in the Lodging Business; TRAVEL, TOURISM, AND THE HOSPITALITY INDUSTRY; Tourism: Front and Center; Destinations: Tourism Generators; MANAGEMENT IN THE HOSPITALITY INDUSTRY; Management: A New Way of Thinking; Planning in Hospitality Management; Organizing in Hospitality Management; Staffing: Human Resource Management in Hospitality Management; Control in Hospitality Management; Leadership and Directing in Hospitality Management; HOSPITALITY: A SERVICE INDUSTRY; The Role of Service in the Hospitality Industry; Summary; Key Words and Concepts; Review Questions; Internet Exercises; Notes; Index.

A classic introductory textbook for those studying hospitality management, this book has now been updated to incorporate the latest data and trends that the author has gathered in his interviews with hospitality industry professionals.

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