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		Strategic customer alliances : how to win, manage and develop key account business in the 1990's / Ken Burnett. by Burnett, Ken Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Financial Times, Pitman, 1993 Availability: Items available for loan: TUS: Midlands, Main Library (2)Location, call number: Athlone General Lending 658.81 BUR, ... Place hold Place recall Add to cart (remove)
		Leadership of customer-driven TQM. J. Nicholls. by Nicholls, John, 1933- Series: TQM practitioner series \| TQM practitioner series Material type: Text Publication details: Letchworth : Technical Communications, c1992 Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone General Lending 658.562 NIC. Place hold Place recall Add to cart (remove)
		Managing and improving service quality and delivery / L. Randall and M. Senior. by Randall, L Senior, M Senior, Martin Series: TQM practitioner series \| TQM practitioner series Material type: Text Publication details: Letchworth : Technical Communications, c1992 Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone General Lending 658.562 RAN. Place hold Place recall Add to cart (remove)
		No cover image available Cost-effective customer service training/ Learning Curve Resources. by Learning Curve Resources Material type: Text; Format: print Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone CD CD 888. Place hold Place recall Add to cart (remove)
		An introduction to supply chain management [electronic resource] : a global supply chain support perspective / Edmund Prater and Kim Whitehead. by Prater, Edmund Whitehead, Kim Series: 2013 digital library \| Supply and operations management collection Edition: 1st ed. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publication details: [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2013 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		Surprise! : The secret to customer loyalty in the service sector / Vincent P. Magnini. [electronic resource] by Magnini, Vincent P [author.] Series: 2014 digital library \| Marketing strategy collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2015 Other title: Secret to customer loyalty in the service sector. Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		Fostering brand community through social media / William F. Humphrey, Jr., Debra A. Laverie, and Shannon B. Rinaldo. [electronic resource] by Humphrey, William F [author.] Laverie, Debra A [author.] Rinaldo, Shannon B [author.] Series: Digital and social media marketing and advertising collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2016 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		Achieving success through innovation : cases and insights from the hospitality, travel, and tourism industry / Cathy A. Enz, Sheryl E. Kimes, Judy A. Siguaw, Rohit Verma, and Kate Walsh ; edited by Glenn Withiam. [electronic resource] by Enz, Cathy A, 1956- [author.] Kimes, Sheryl E [author.] Siguaw, Judy A [author.] Verma, Rohit [author.] Walsh, Kate [author.] Withiam, Glenn [editor.] Series: Service systems and innovations in business and society collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2016 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		A guide to sales management : a practitioner's view of trade sales organizations / Massimo Parravicini. [electronic resource] by Parravicini, Massimo [author.] Series: Selling and sales force management collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2015 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)

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