gogo
Amazon cover image
Image from Amazon.com

Conflict resolution : mediation tools for everyday worklife / Daniel Dana.

By: Material type: TextTextSeries: A briefcase book | Briefcase books seriesPublication details: New York ; London : McGraw-Hill, c2001.Description: xii, 169p. : ill. ; 23 cmISBN:
  • 9780071364317 (pbk.) :
  • 9780071364317
Subject(s): DDC classification:
  • 658.4053 DAN
LOC classification:
  • HM1126
Contents:
1.What\'s a conflict -- 2.So what if there\'s a conflict -- 3.How to resolve any conflict -- 4.How to resolve a conflict between others -- 5.How to resolve a conflict between yourself and another -- 6.How to resolve team conflict -- 7.How to mediate all the time to prevent conflicts -- 8.Strategic management of organizational conflict.
Summary: Successful management depends on the ability to manage conflicts, quickly and effectively. This book provides hands-on information for communicating with employees, disciplining and even terminating employees.
Holdings
Item type Current library Call number Copy number Status Date due Barcode
Long Loan TUS: Midlands, Main Library Athlone General Lending 658.4053 DAN (Browse shelf(Opens below)) 1 Available 205467
Short Loan TUS: Midlands, Main Library Athlone General Lending 658.4053 DAN (Browse shelf(Opens below)) 1 Available 205466

Includes index.

1.What\'s a conflict -- 2.So what if there\'s a conflict -- 3.How to resolve any conflict -- 4.How to resolve a conflict between others -- 5.How to resolve a conflict between yourself and another -- 6.How to resolve team conflict -- 7.How to mediate all the time to prevent conflicts -- 8.Strategic management of organizational conflict.

Successful management depends on the ability to manage conflicts, quickly and effectively. This book provides hands-on information for communicating with employees, disciplining and even terminating employees.

Powered by Koha