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		Services marketing : a European perspective / Christopher Lovelock, Sandra Vandermerwe, Barbara Lewis. by Lovelock, Christopher H Van der Merwe, Sandra Lewis, Barbara Edition: [New ed.] / Christopher Lovelock, Sandra Vandermerwe, Barbara Lewis Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: London : Prentice Hall Europe, 1999 Availability: Items available for loan: TUS: Midlands, Main Library (5)Location, call number: Athlone General Lending 658.8 LOV, ... Place hold Place recall Add to cart (remove)
		Customer relationship management. Jon Anton. by Anton, Jon Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hemel Hempstead : Prentice Hall, 1996 Availability: Items available for loan: TUS: Midlands, Main Library (3)Location, call number: Athlone General Lending 658.812 ANT, ... Place hold Place recall Add to cart (remove)
		Understanding and managing customers / edited by Isobel Doole, Peter Lancaster and Robin Lowe. by Doole, Isobel Lancaster, Peter Lowe, Robin, 1945- Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Harlow : Financial Times Prentice Hall, 2004 Availability: Items available for loan: TUS: Midlands, Main Library (3)Location, call number: Athlone General Lending 658.812 DOO, ... Place hold Place recall Add to cart (remove)

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