The supernova advisor [electronic resource] : crossing the invisible bridge to exceptional client service and consistent growth / Rob Knapp.
Material type: TextPublication details: Hoboken, N.J. : John Wiley & Sons, c2008.Description: xxxi, 127 p. : illSubject(s): Genre/Form: DDC classification:- 658.8/12 22
- HG4621 .K64 2008
Item type | Current library | Call number | Status | Date due | Barcode | |
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Ebook | TUS: Midlands, Main Library Athlone Online | eBook (Browse shelf(Opens below)) | Available |
Includes bibliographical references and index.
The trouble with success: the tyranny of the 80/20 rule -- Contact: the humble foundation of the ultimate client experience -- Segmentation: the supernova non-negotiable -- Organization: promises made, promises kept -- Planning: inspired action -- Acquisition: explosive growth under control -- Leading the practice: leaders developing leaders.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.