Call center performance enhancement using simulation and modeling [electronic resource] / Jon Anton, Vivek Bapat, Bill Hall.
Material type:
TextSeries: Customer access managementPublication details: West Lafayette, Ind. : Ichor Business Books, c1999.Description: ix, 134 p. : illSubject(s): Genre/Form: DDC classification: - 658.8/12 21
- HE8788 .A57 1999
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| Ebook | TUS: Midlands, Main Library Athlone Online | eBook (Browse shelf(Opens below)) | Available |
Includes bibliographical references and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.