Key concepts in hospitality management / edited by Roy C. Wood.
Material type: TextSeries: SAGE key conceptsPublication details: London : SAGE, 2013.Description: xiv,180p. ; 25 cmISBN:- 9781446200698 (pbk.) :
- 9781446200681 (hbk.) :
- 647.94068 WOO
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Long Loan | TUS: Midlands, Main Library Athlone General Lending | 647.94068 WOO (Browse shelf(Opens below)) | 1 | Available | 217739 | ||
Long Loan | TUS: Midlands, Main Library Athlone General Lending | 647.94068 WOO (Browse shelf(Opens below)) | 1 | Available | 217462 |
Includes bibliographical references.
Editor\'s introduction. Roy C. Wood -- Accommodation, lodging and facilities management. Roy C. Wood -- Beverages and beverage management. Gareth Currie -- Consumer behaviour in hospitality. Bert Smit -- Customer relationship management in hospitality. Alaf W. Hermans -- Design for hotels, Geoff Marie -- Entrepreneurship in hospitality. Stephen Ball -- Food, beverage and restaurant management. Gareth Currie -- Food produciton and service systems. Roy C. Wood -- Franchising. E. Hachemi Aliouche and Udo A. Schlentrich -- Front Office Management. Simen Kooi -- Gastronomy and haute cuisine. Marc B. Stierand.