Managing people in the hospitality industry / Laurie J. Mullins.
Material type: TextPublication details: Harlow : Longman, 1998.Edition: 3rd edDescription: 499p. ; 25 cmISBN:- 9780582319295 (pbk.) :
- 0582319293
- Hospitality management [Other title]
- 647.940683 MUL
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
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Long Loan | TUS: Midlands, Main Library Athlone General Lending | 647.940683 MUL (Browse shelf(Opens below)) | 1 | Available | 117042 | ||
Long Loan | TUS: Midlands, Main Library Athlone General Lending | 647.940683 MUL (Browse shelf(Opens below)) | 1 | Available | 116268 | ||
Long Loan | TUS: Midlands, Main Library Athlone General Lending | 647.940683 MUL (Browse shelf(Opens below)) | 1 | Available | 110566 |
Previous ed.: published as Hospitality management. London: Pitman, 1995.
Includes bibliographical references and index.
The nature of the hospitality industry; working with people; organizational design and structure; the nature of managerial work; the manager-subordinate relationship; the personnel function; the execution of work; motivating the workforce; group behaviour and performance; managerial leadership; improving organizational performance.
The third edition of this best-selling text provides a detailed study of the ways performance can be improved in the hospitality industry through the effective management of people.