Hotel front office management / James A. Bardi.
Material type: TextPublication details: Hoboken, N.J. : Wiley ; Chichester : John Wiley [distributor], c2007.Edition: 4th edDescription: ix, 468 p. : ill. ; 25 cmISBN:- 9780471687108 (hbk.) :
- 9780471687108 (cased) :
- 647.94068 BAR
- TX911.3.M27 B35 2007
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Long Loan | TUS: Midlands, Main Library Athlone General Lending | 647.94068 BAR (Browse shelf(Opens below)) | 1 | Available | 204192 | ||
Long Loan | TUS: Midlands, Main Library Athlone General Lending | 647.94068 BAR (Browse shelf(Opens below)) | 1 | Available | 204191 | ||
Long Loan | TUS: Midlands, Main Library Athlone General Lending | 647.94068 BAR (Browse shelf(Opens below)) | 1 | Available | 204193 |
Previous ed.: 2003.
Includes bibliographical references and index.
Preface.Acknowledgments.Chapter 1: Introduction to Hotel Management.Chapter 2: Hotel Organization and the Front Office Manager.Chapter 3: Effective Interdepartmental Communications.Chapter 4: Property Management Systems.Chapter 5: Systemwide Reservations.Chapter 6: Revenue Management.Chapter 7: Guest Registration.Chapter 8: Managing the Financials.Chapter 9: Guest Checkout.Chapter 10: Preparation and Review of the Night Audit.Chapter 11: Managing Hospitality.Chapter 12: Training for Hospitality.Chapter 13: Promoting In-house Sales.Chapter 14: Security.Chapter 15: Executive Housekeeping.Glossary.Index.
Fully revised to highlight emerging trends in hospitality, this comprehensive text packs in loads of new information while still covering all the basics of front office management.