Managing employee relations in the hotel and catering industry / Rosemary E. Lucas.
Material type: TextPublication details: London : Cassell, 1995.Description: xv, 317 p. ; 25 cmISBN:- 9780304329106 (cased) :
- 9780304328970 (pbk) :
- 0304328979 (pbk.)
- 647.940683 LUC
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Long Loan | TUS: Midlands, Main Library Athlone General Lending | 647.940683 LUC (Browse shelf(Opens below)) | 1 | Available | 103367 | ||
Long Loan | TUS: Midlands, Main Library Athlone General Lending | 647.940683 LUC (Browse shelf(Opens below)) | 1 | Available | 103368 | ||
Long Loan | TUS: Midlands, Main Library Athlone General Lending | 647.940683 LUC (Browse shelf(Opens below)) | 1 | Available | 103369 | ||
Long Loan | TUS: Midlands, Main Library Athlone General Lending | 647.940683 LUC (Browse shelf(Opens below)) | 1 | Available | 116466 | ||
Long Loan | TUS: Midlands, Main Library Athlone General Lending | 647.940683 LUC (Browse shelf(Opens below)) | 1 | Available | 116467 |
Bibliography: p304-309. _ Includes index.
Includes bibliographical references and index.
Part One: The employee relations, managerial and employee contexts -- 1.The employee relations context -- 2.Managing in the hotel and catering industry -- 3.Contemporary issues and practices in employment and work -- Part two: The employment relationship -- 4.The employment relationship: perspectives and participants -- 5.Managing the effort-reward bargain -- 6.Decision-making: methods and processes-- 7.Procedures in the employment relationship -- 8.Managing involvement and commitment -- Part 3.Legal and social issues -- 9.Managing workplace employment law -- 10.Managing equality and workplace diversity in the employment relationship -- 11.Managing health, safety and welfare -- 12.Conclusions and future issues.
Offers an insight into issues within employee relations, with especial reference to the hospitality industry. This text incorporates previously unpublished data, and provides cases and summary points at the end of each chapter.