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Managing employee relations in the hotel and catering industry / Rosemary E. Lucas.

By: Material type: TextTextPublication details: London : Cassell, 1995.Description: xv, 317 p. ; 25 cmISBN:
  • 9780304329106 (cased) :
  • 9780304328970 (pbk) :
  • 0304328979 (pbk.)
Subject(s): DDC classification:
  • 647.940683 LUC
Incomplete contents:
Part One: The employee relations, managerial and employee contexts -- 1.The employee relations context -- 2.Managing in the hotel and catering industry -- 3.Contemporary issues and practices in employment and work -- Part two: The employment relationship -- 4.The employment relationship: perspectives and participants -- 5.Managing the effort-reward bargain -- 6.Decision-making: methods and processes-- 7.Procedures in the employment relationship -- 8.Managing involvement and commitment -- Part 3.Legal and social issues -- 9.Managing workplace employment law -- 10.Managing equality and workplace diversity in the employment relationship -- 11.Managing health, safety and welfare -- 12.Conclusions and future issues.
Summary: Offers an insight into issues within employee relations, with especial reference to the hospitality industry. This text incorporates previously unpublished data, and provides cases and summary points at the end of each chapter.
Holdings
Item type Current library Call number Copy number Status Date due Barcode
Long Loan TUS: Midlands, Main Library Athlone General Lending 647.940683 LUC (Browse shelf(Opens below)) 1 Available 103367
Long Loan TUS: Midlands, Main Library Athlone General Lending 647.940683 LUC (Browse shelf(Opens below)) 1 Available 103368
Long Loan TUS: Midlands, Main Library Athlone General Lending 647.940683 LUC (Browse shelf(Opens below)) 1 Available 103369
Long Loan TUS: Midlands, Main Library Athlone General Lending 647.940683 LUC (Browse shelf(Opens below)) 1 Available 116466
Long Loan TUS: Midlands, Main Library Athlone General Lending 647.940683 LUC (Browse shelf(Opens below)) 1 Available 116467

Bibliography: p304-309. _ Includes index.

Includes bibliographical references and index.

Part One: The employee relations, managerial and employee contexts -- 1.The employee relations context -- 2.Managing in the hotel and catering industry -- 3.Contemporary issues and practices in employment and work -- Part two: The employment relationship -- 4.The employment relationship: perspectives and participants -- 5.Managing the effort-reward bargain -- 6.Decision-making: methods and processes-- 7.Procedures in the employment relationship -- 8.Managing involvement and commitment -- Part 3.Legal and social issues -- 9.Managing workplace employment law -- 10.Managing equality and workplace diversity in the employment relationship -- 11.Managing health, safety and welfare -- 12.Conclusions and future issues.

Offers an insight into issues within employee relations, with especial reference to the hospitality industry. This text incorporates previously unpublished data, and provides cases and summary points at the end of each chapter.

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