MARC details
000 -LEADER |
fixed length control field |
01659nam a2200433 a 4500 |
001 - CONTROL NUMBER |
control field |
BDZ0002491156 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
StDuBDS |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20180923143533.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
000918s2000 enka f b 001 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9780471494393 (pbk.) : |
Terms of availability |
�19.99 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
0471494399 |
Terms of availability |
�43.73 |
040 ## - CATALOGING SOURCE |
Original cataloging agency |
StDuBDS |
Transcribing agency |
StDuBDS |
Modifying agency |
StDuBDSZ |
050 #4 - LIBRARY OF CONGRESS CALL NUMBER |
Classification number |
HD9980.5 |
072 #7 - SUBJECT CATEGORY CODE |
Subject category code |
BUS |
Source |
ukslc |
072 #7 - SUBJECT CATEGORY CODE |
Subject category code |
KJU |
Source |
thema |
072 #7 - SUBJECT CATEGORY CODE |
Subject category code |
KNS |
Source |
thema |
082 0# - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
658 NOR |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
Normann, Richard, |
Dates associated with a name |
1943- |
245 10 - TITLE STATEMENT |
Title |
Service management : |
Remainder of title |
strategy and leadership in service business / |
Statement of responsibility, etc. |
Richard Normann. |
250 ## - EDITION STATEMENT |
Edition statement |
3rd ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. |
Place of publication, distribution, etc. |
Chichester : |
Name of publisher, distributor, etc. |
Wiley, |
Date of publication, distribution, etc. |
c2000. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
xix, 234p. : |
Other physical details |
ill. ; |
Dimensions |
23 cm. |
500 ## - GENERAL NOTE |
General note |
Previous ed.: 1991. |
504 ## - BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc. note |
Includes bibliographical references (p. 229-230) and index. |
520 8# - SUMMARY, ETC. |
Summary, etc. |
The production of intangible products poses unique challenges to the world of management. This text provides a comprehensive framework on these issues, and looks into the characteristics and conditions necessary for success. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Services industries |
General subdivision |
Management |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Service industries |
General subdivision |
Management |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Strategic planning. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Leadership. |
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Business and Management. |
Source of heading or term |
ukslc |
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Organizational theory & behaviour |
Source of heading or term |
thema |
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Hospitality & service industries |
Source of heading or term |
thema |
902 ## - LOCAL DATA ELEMENT B, LDB (RLIN) |
a |
170814 |
907 ## - LOCAL DATA ELEMENT G, LDG (RLIN) |
a |
.b1030101x |
b |
main |
c |
- |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Suppress in OPAC |
0 |
960 ## - PHYSICAL LOCATION (RLIN) |
Physical location, PLOC (RLIN) |
main |
Copies |
2 |
Cataloging date |
070307 |
Code1 |
- |
Code2 |
- |
Code3 |
- |
Code4 |
- |
Acquisition type - method of paying for the material |
p |
Claim – claiming activity |
- |
Estimated price |
43.55 |
Form – physical form |
b |
Fund |
hot |
Order date |
2004-12-15 |
Order note |
- |
Order type |
f |
Receiving action |
- |
Received date |
2005-01-24 |
Receiving location |
a |
Billing location |
q |
Status |
a |
Temporary shelving location |
- |
Vendor |
open |
Language |
eng |
Volumes |
0 |
Millennium order record number |
.o10029746 |
961 ## - REQUESTOR & SELECTOR |
Selector |
J. Corkery |
Locations |
main |
Funds |
hot |
998 ## - LOCAL CONTROL INFORMATION (RLIN) |
Operator's initials, OID (RLIN) |
0 |
Cataloger's initials, CIN (RLIN) |
050126 |
First Date, FD (RLIN) |
m |
Local |
- |
-- |
- |
-- |
0 |