gogo
Amazon cover image
Image from Amazon.com

Conflict coaching : conflict management strategies and skills for the individual / Tricia S. Jones and Ross Brinkert.

By: Contributor(s): Material type: TextTextPublication details: London : SAGE, 2008.Description: 344 pISBN:
  • 9781412950824 (hbk.) :
  • 9781412950831 (pbk.) :
  • 9781412950831 (pbk.)
  • 1412950821 (cloth)
  • 141295083X (pbk.)
  • 9781412950824 (cloth)
Subject(s): DDC classification:
  • 303.69 JON
LOC classification:
  • HM1126 .J66 2008
Contents:
Section 1: Introducing Conflict Coaching -- Conflict coaching: conflict management strategies and skills for the individual -- The comprehensive conflict coaching model -- Section 2: Conducting Conflict Coaching -- Stage one: discovering the story -- Stage two: the identity perspective -- Stage two: the emotion perspective -- Stage two: the power perspective -- Stage three: crafting the best story -- Stage four: communication skills: confrontation, confirmation, and comprehension -- Stage four: the conflict styles opportunity -- Stage four: the negotiation opportunity -- Stage four: coordinating coaching with other conflict processes -- The parallel process: learning assessment in conflict coaching -- Section 3: Integrating Conflict Coaching Into Your Practice -- Needs assessment and program evalutation for conflict coaching -- The future of conflict coaching.
Summary: The authors define the growing area of conflict resolution and distinguish conflict coaching as a stand-alone resolution technique.
Holdings
Item type Current library Call number Vol info Copy number Status Date due Barcode
Long Loan TUS: Midlands, Main Library Athlone General Lending 303.69 JON (Browse shelf(Opens below)) 1 Available 223417
Long Loan TUS: Midlands, Main Library Athlone CD 303.69 JON (Browse shelf(Opens below)) CD 1194 1 Available 223424

Includes bibliographical references and index.

Section 1: Introducing Conflict Coaching -- Conflict coaching: conflict management strategies and skills for the individual -- The comprehensive conflict coaching model -- Section 2: Conducting Conflict Coaching -- Stage one: discovering the story -- Stage two: the identity perspective -- Stage two: the emotion perspective -- Stage two: the power perspective -- Stage three: crafting the best story -- Stage four: communication skills: confrontation, confirmation, and comprehension -- Stage four: the conflict styles opportunity -- Stage four: the negotiation opportunity -- Stage four: coordinating coaching with other conflict processes -- The parallel process: learning assessment in conflict coaching -- Section 3: Integrating Conflict Coaching Into Your Practice -- Needs assessment and program evalutation for conflict coaching -- The future of conflict coaching.

The authors define the growing area of conflict resolution and distinguish conflict coaching as a stand-alone resolution technique.

Powered by Koha