Wake up your call center [electronic resource] : how to be a better call center agent / Rosanne D'Ausilio.
Material type:
TextSeries: Customer access managementPublication details: West Lafayette, Ind. : Ichor Business Books, c2005.Edition: 4th edDescription: xviii, 212 p. : illSubject(s): Genre/Form: DDC classification: - 658.8/12 21
- HF5415.5 .D19 2005
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| Ebook | TUS: Midlands, Main Library Athlone Online | eBook (Browse shelf(Opens below)) | Available |
Includes bibliographical references (p. 138-140) and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.