Hospitality management : a human resources approach / Laurie J Mullins.
Material type: TextPublication details: London : Pitman, 1995.Edition: 2nd edDescription: xxii, 425pISBN:- 9780273605027 (pbk) :
- 027360502X (pbk)
- 647.940683 MUL
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Long Loan | TUS: Midlands, Main Library Athlone General Lending | 647.940683 MUL (Browse shelf(Opens below)) | 1 | Available | 106998 | ||
Long Loan | TUS: Midlands, Main Library Athlone General Lending | 647.940683 MUL (Browse shelf(Opens below)) | 1 | Available | 101481 | ||
Long Loan | TUS: Midlands, Main Library Athlone General Lending | 647.940683 MUL (Browse shelf(Opens below)) | 1 | Available | 101482 |
Previous ed.: 1992.
Includes bibliographical references and index.
The nature of the hospitality industry; working with people; organizational design and structure; the nature of managerial work; the manager-subordinate relationship; the personnel function; the execution of work; motivating the workforce; group behaviour and performance; managerial leadership; communication in organizations; improving organizational performance; assignment analysis sheets.
This study discusses ways in which performance can be improved in the hospitality industry through the effective management of human resources. It recognizes the diverse nature of the industry but makes particular reference to the hotel sector, providing real-life case studies and examples.