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		No cover image available Customer service management training 101 [electronic resource] : quick and easy techniques that get great results / Renée Evenson. by Evenson, Renee, 1951- ProQuest (Firm) Edition: 1st ed. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : American Management Association, c2012 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		No cover image available Reading the room [electronic resource] : group dynamics for coaches and leaders / David Kantor. by Kantor, David ProQuest (Firm) Edition: 1st ed. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: San Francisco : Jossey-Bass, c2012 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		No cover image available Communicative understandings of women's leadership development [electronic resource] : from ceilings of glass to labyrinth paths / edited by Elesha L. Ruminski and Annette M. Holba. by Ruminski, Elesha L, 1971- Holba, Annette, 1960- ProQuest (Firm) Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Lanham, Md. : Lexington Books, c2012 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		No cover image available Lead with a story [electronic resource] a guide to crafting business narratives that captivate, convince, and inspire / Paul Smith. by Smith, Paul, 1967 July 3- ProQuest (Firm) Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : American Management Association, c2012 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)

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