New service paradigms [electronic resource] : AMA SERVSIG Conference 2003 / guest editors: Jay Kandampully and Raymond P. Fisk.
Material type:
TextSeries: Managing service quality ; v. 14, no. 2/3, 2004.Publication details: [Bradford, England] : Emerald Group Pub., 2004.Description: p. 120-260 : illSubject(s): Genre/Form: LOC classification: - HF5415.5 .N49 2004
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| Ebook | TUS: Midlands, Main Library Athlone Online | eBook (Browse shelf(Opens below)) | Available |
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.