People skills / Neil Thompson ; consultant editor, Jo Campling.
Material type: TextPublication details: Basingstoke : Palgrave, 2002.Edition: 2nd edDescription: xix, 267 p. ; 24 cmISBN:- 9780333987469 (pbk.) :
- 0333987462(pbk.) :
- 302 THO
- HM132
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Long Loan | TUS: Midlands, Main Library Athlone Nursing Collection | 302 THO (Browse shelf(Opens below)) | 1 | Available | 126949 | ||
Long Loan | TUS: Midlands, Main Library Athlone Nursing Collection | 302 THO (Browse shelf(Opens below)) | 1 | Available | 126950 | ||
Long Loan | TUS: Midlands, Main Library Athlone General Lending | 302 THO (Browse shelf(Opens below)) | 1 | Available | 00210634 | ||
Long Loan | TUS: Midlands, Main Library Athlone General Lending | 302 THO (Browse shelf(Opens below)) | 1 | Available | 121595 |
Previous ed.: Basingstoke: Macmillan, 1996.
Includes bibliographical references and index.
1.Self-awareness -- 2.Time management -- 3.Stress management -- 4.Information management -- 5.Assertiveness -- 6.Beating the bully -- 7.Using supervision -- 8.Continuous professional development -- 9.Valuing diversity -- 10.Verbal communication -- 11.Non-verbal communication -- 12.Written communication -- 13.Interviewing -- 14.Influencing skills -- 15.Handling feelings -- 16.Handling conflict -- 17.Anti-discriminatory practice -- 18.Being systematic -- 19.Assessment -- 20.Planning.
From the author of Anti-Discriminatory Practice comes this text which presents a clear and accessible guide to the knowledge and skills necessary for effective practice in tackling human needs and problems.