Audit in mental health services : a guide to carrying out clinical audits for clinical psychologists, nurses, occupational therapists, psychiatrists, psychotherapists, social workers and all health professionals involved in mental health, learning difficulties, and the elderly / Jenny Firth-Cozens.

How to use this Book--Author\'s Biography--Acknowledgements--1. Introduction:- A brief history of clinical audit--The benefits of multidisciplinary audits--Definitions of clinical audits--Views about audit--Dealing with difficulties--Finding time--Do you need computer systems?--Audit is just a management Tool--Audit and research--2. The Audit Meeting:- The purpose of the audit meeting--Time to meet--The organisation of the meeting--Who should be involved?--The paperwork of audit--The Audit meeting record--The data sheets from audits--The unit audit report--Confidentiality--3. Choosing a topic:- Introduction--Structure, Process and outcome--Quality areas--Developing an audit programme--Choosing a topic that matters--4. The Methods of Audit:-The audit cycle--How many times around the cycle?--The common methods of audit--Casenote analysis--Reciprocal visiting or peer review--Prospective and retrospective audits--Criteria-based audits--Adverse event screening/sentinel events--Patient surveys--Choosing your method--5. Sources of data--Types of data--Criteria based audits--Sources of information for background data--Outcome measures--The SCL-90 and SCL-18--Measures for depression and anxiety--General health and quality of life--Measures specific to other conditions--Personal questionnaires--Outcome measures for multidisciplinary teams--Why outcomes matter--The general health questionnaire--Patient satisfaction--Measuring satisfaction--When do you measure satisfaction?-6. Analysing your Data:-What statistics do you need?--Audit computer packages--Analysing outcomes--An example of an outcome audit--The analysis of outcome data--What counts as improvement?--7. Bringing about change:- The effects of gathering data--The effects of discussing care--Deciding what needs changing--Prioritising change--Involving others in change--Getting management to change--Getting colleagues to change--Actions for change--Evaluating change--In conclusion..