Communicating with today's patient : essentials to save time, decrease risk, and increase patient compliance / Joanne Desmond and Lanny R. Copeland.

By:

Desmond, Joanne, 1936-

Contributor(s):

Copeland, Lanny R

Material type: Text

TextSeries: The Jossey-Bass health care seriesPublication details: San Francisco : Jossey-Bass, c2000.Edition: 1st edDescription: xxi, 265 p. : ill. ; 23 cmISBN:

9780787947972 (alk. paper)
0787947970

Other title:

Today's patient

Subject(s):

DDC classification:

610.696 DES

LOC classification:

R727.3 .D46 2000

Online resources:

Contents:

Holdings ( 2 )
Title notes ( 2 )

Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Long Loan	TUS: Midlands, Main Library Athlone Nursing Collection	610.696 DES (Browse shelf(Opens below))	1	Available		200567
Long Loan	TUS: Midlands, Main Library Athlone Nursing Collection	610.696 DES (Browse shelf(Opens below))	1	Available		200566

Includes bibliographical references (p. 247-253) and index.

1. Ten reasons you need to read this book--2. Tips to keep new patients and build your practice--3. Patient personalities and how they affect your practice--4. Louder than words: What your body language says to patients--5. Listening techniques for faster, more accurate diagnoses--6. Explanations patients can understand and remember--7. Communicating about medications--8. Effectively interacting with the patient\'s family--9. Communicating across borders and language barriers--10. Sining up your professional image. Conclusion.