Handbook of geriatric care management / Cathy Cress, editor.

Includes bibliographical references and index.

business model on demographics: The reality of need vs. demand-based revenue model--Understanding the funding sources to pay for long-term care--Targeting specific groups and resources to grow a professional practice--Conclusion--12. Care Management Credentialing:- Introduction--What is credentialing?--Motivation--Overview of selected credentialing and certification organizations--Current and future issues--Conclusion--13. Preparing for Emergencies:- An Overview--Preparing the agency; Absence of key personnel--14. Incorporating a Spiitual Perspective into Geriatric Care Management:-The purpose of Life\'s last stages--Spiritual tasks in Old Age--Ways to facilitate spiritual progress in geriatric care management--GCMs look at their own values, spiritual beliefs and family history--Assessment of clients\' values and sources of meaning--Facilitating spiritual connections with people who have dementia and their families--Conclusion--15. The Geriatric Care Manager and Family Caregivers of Frail Elders:- Background--Who is the family caregiver?--The GCM and the family--Family meetings--Abuse and neglect--Documents and empowerment of caregivers--Assessing the caregiver--Ongoing assessment: changing needs and situations--Caregiver communication--Emotional issues--Caregiver burnout--GCM role--Conclusion--16. Integrating Late Life Relocation: The Role of the GCM:- The psychology of moving an Older Person--Push to move--Pull to move--Families make the decision to move the elderly person--When a GCM prevents a move--Assessing an elder to find the right level and place to move--Additional considerations: Housing needs and preferences--Evaluating senior housing, congregate housing, shared housing, and continuing care retirement communities--Living in the community at large--Relocating to a skilled nursing facility--Creating an ideal model--Narrowing down senior housing to preview--Resources for researching senior living: assisted living and skilled nursing facilities--Visiting and evaluating your list of skilled nursing facilities--Narrow down to three choices--Getting the older person and family psychosocially ready for the move--Working with the physical part of the move--Disbursement and disposition of personal belongings--Personal belongings: Moving to a skilled nursing facility or assisted living facility--Moving day--After the move: postmove support--Moving a person with memory loss--Conclusion--17. Geriatric Care Management: Working with Nearly Normal Aging Families:- Introduction--Differentiating between the healthy aging family and the challenged family--Geriatric care management with families--Working with long-distanc3e caregivers--Helping adult children and families manage the overwhelming demands of caregiving--Assisting spousal caregivers and working with couples--Continuum of care resources-Working as part of a team--Helping a family decide if a parent should live with them--Conclusion--18. Difficult Families: Conflict, Dependence, and Mutuality:- Introduction--Understanding aging within the family system--Intergenerational relationships--Identifying the difficult family--GCM\'s response to difficult families--Intervening with difficult families--Conclusion--19. Supporting Clients\' Quality of Life: Drawing on Community, Informal Networks, and Care Manager Creativity:- Introduction--What is Quality of Life?--Why Holistic Quality of life matters for GCMs--How GCMs can improve holistic quality of life--Roadblocks to addressing holistic quality of life--Step 1: Assess the Client\'s holistic quality of life--Step 2: Analyse assessment results and prioritize client needs--Step 3: Create a plan for addressing the client\'s holistic quality of life--Step 4: Evaluate and Reassess--Conclusion--PART IV: CLINICAL ISSUES:- 20. Dementia and the older adult: The Role of the Geriatric Care Manager:- Introduction--Defining dementia: What is Dementia?--Types of Dementia--Observable effects of dementia--Assessment of dementia--The role of the GCM in dementia-- Conclusion--21. Depression and the Older Adult: The Role of the Geriatric Care Manager:- Bereavement--Depression and medical illness--Pain--Suicide--Self-neglect--Screening instruments--Diagnosing depression--Depression and dementia--Delirium--Depression and Family Caregivers--Recent trends--Treatment--Safety issues--Depression and the Role of the GCM--The GCM as educator and trainer--Conclusion.

PART 1: INTRODUCTION TO GERIATRIC CARE MANAGEMENT:- 1. Overview and history of geriatric care management:- History of Geriatric Care Management--The birth of geriatric care management organisations--Academic programs in geriatric care management--Conclusions -- 2. Ethics and geriatric care management:- What is an Ethical dilemma?--Ethical conflicts between the client\'s needs and the client\'s wants--The ethical conflict regarding client exploitation--Conflict between the client\'s safety and the client\'s autonomy--Conflict around confientiality and disclosure--Analyzing ethical dilemmas--How to resolve ethical disemmas--Conclusion--PART 2: GERIATRIC ASSESSMENT AND CARE MONITORING:- 3. Psychosocial assessment:- Cognitive assessment--Psychological assessment--Social support--Elder mistreatment--Economic and legal assessment--Substance abuse--Conclusion -- 4. Functional assessment:- Introduction--Measuring activities of daily living--Ambulation and mobility--Measuring instrumental activities of daily living--Sensory loss--Sleep--Home environment assessment--Conclusion -- 5. Care planning and geriatric assessment:- Introduction--Goals of a written geriatric assessment--Elements of the assessment--Care Plan--Interventions in the care plan--Multiple interventions--Care monitoring: Updating your care plan--Writing a geriatric assessment and designing the care plan--Evaluating the geriatric assessment--Conclusion --6. Ethnic and cultural considerations in geriatric care management:- Introduction--The demographic imperative--Acculturation and assimilation--Cohort history--Family value systems in ethnic considerations--Ethnicity, aging, and health--Barriers to services and programs--Recommendations--Resources--Introduction to Assessment and Plan of care forms--Conclusion -- PART 3: THE BUSINESS OF GERIATRIC CARE MANAGEMENT: BEGINNING, EXPANDING OR ADDING, AND MANAGING A GERIATRIC CARE MANAGEMENT BUSINESS:- 7. How to start or add a geriatric care management business:- Entrepreneurial risks--Starting a business in geriatric care Management--Types of geriatric care management business--Creating a business plan--Professional consultants--Developing procedures and forms--Business insurance--Setting up an office--Hiring good staff members--Billing--Integrating a geriatric care management business into another practice, business or agency--Conclusion --8. After the start-up : issues for mature care management organizations:- Introduction--Defining a niche--Models of geriatric care management--Maintaining a consistant organizational image--Marketing--Organizational developments--Establishing working relationships with key organizations in the community--Joining organizations and networking nattionally--Accreditation--Conclusion--9. Fee-for-service care management in not-for-profit settings:- Introduction-- Terminology and definition--Brief history of case management--The developing of fee-for-servce care management--Public not-for-profit and private settings--Fee-for-service in a not-for-profit setting--Not-for-profit FFS program development challenges--Costs, rates, and billing--Conclusion--10. Marketing Geriatric Care Management:- Overview: Marketing to the geriatric care population--Creating a marketing strategy as the basis for spending marketing dollars(beginning/mature)--Developing a strategic marketing plan--Understanding Branding and brand development--Targeted audiences--Sales and Marketing objectives--Positioning strategy--Lead sources--Selling and lead generation tactics--Communications strategy--Creative/promotion strategy--Meet your marketing goals: Recommended activity--Setting yourself apart from competition--Conclusion--11. Private Revenue Sources for the Fee-Based Care Manager:- Declining public funding available to pay for eldercare: a crisis or established public policy?--Is there a crisis in eldercare services in the United States?--Aserious problem but hardly a crisis--Is the demand for Elder care large enough to support Fee-Based eldercare professionals?--Need vs. Demand for geriatric care management services--Basing a private eldercare