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		Superior customer service : the prompt approach to success / Michael Quinn, Lynda Byron. by Quinn, Michael Byron, Lynda Material type: Text; Format: print ; Literary form: Not fiction Publication details: Dublin : Oak Tree, 1999 Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone General Lending 658.812 QUI. Place hold Place recall Add to cart (remove)
		Presentation & communication skills / Lynda Byron. [electronic resource] by Byron, Lynda Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Cork, Ireland : NuBooks, 2004Copyright date: �2004 Other title: Presentation and communication skills Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		Assertiveness / Lynda Byron. [electronic resource] by Byron, Lynda Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Cork, Ireland : NuBooks, 2004Copyright date: �2004 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)

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