The essence of total quality management / John Bank.

By:

Bank, John

Material type: Text

TextPublication details: Harlow : Financial Times Prentice Hall, 2000.Edition: 2nd edDescription: xvii, 259p. : ill. ; 24 cmISBN:

9780135731147 (pbk.) :
0135731143(pbk.):

Subject(s):

DDC classification:

658.4013 BAN

LOC classification:

HD62.15

Summary: This text presents an overview of the evolution of TQM. It requires no previous knowledge and presents case studies, tools and techniques to help students understand the basics without recourse to specialised jargon.

Holdings ( 1 )
Title notes ( 3 )

Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Short Loan	TUS: Midlands, Main Library Athlone General Lending	658.4013 BAN (Browse shelf(Opens below))	1	Available		122503

Previous ed.: New York; London: Prentice Hall, 1992.

Includes bibliographical references and index.

This text presents an overview of the evolution of TQM. It requires no previous knowledge and presents case studies, tools and techniques to help students understand the basics without recourse to specialised jargon.