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Principles of quality costs : financial measures for strategic implementation of quality management / Douglas C. Wood, editor ; sponsored by the American Society for Quality, Quality Management Division. [electronic resource] by
Edition: Fourth edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2013
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations / Derek R. Allen. [electronic resource] by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2004Copyright date: ©2004
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Improving healthcare using Toyota lean production methods : 46 steps for improvement / Robert Chalice. [electronic resource] by
Edition: Second edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2007
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Using ISO 9001 in healthcare : applications for quality systems, performance improvement, clinical integration, and accreditation / James M. Levett, Robert G. Burney. [electronic resource] by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2011
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Journey to excellence : how Baldridge Health Care leaders succeed / Kathleen J. Goonan, Joseph A. Muzikowski, Patricia K. Stoltz. [electronic resource] by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2009
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Lean-Six Sigma for healthcare : a senior leader guide to improving cost and throughput / Chip Caldwell, Greg Butler, Nancy Poston. [electronic resource] by
Edition: Second edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2009
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
The ASQ CSSBB study guide / Mark Allen Durivage, Shawn Findlater. [electronic resource] by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2018
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
The ASQ CSSYB study guide / Erica L. Farmer, Grace L. Duffy. [electronic resource] by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2017
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
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