The balanced scorecard : translating strategy into action / Robert S. Kaplan, David P. Norton.
Material type: TextPublication details: Boston, Mass. : Harvard Business Review, c1996.Description: xi, 322 p. : ill. ; 24 cmISBN:- 9780875846514 (hbk.) :
- 0875846513
- 658.4012 KAP
- HD56 .K35 1996
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Short Loan | TUS: Midlands, Main Library Athlone General Lending | 658.4012 KAP (Browse shelf(Opens below)) | 1 | Available | 110450 |
Includes bibliographical references and index.
Includes bibliographical references and index.
The authors demonstrate here how senior executives in industries such as banking, oil and retailing are using the balanced scorecard to evaluate current performance and target future performance based on both financial and nonfinancial criteria.