Exceptional service, exceptional profit [electronic resource] : the secrets of building a five-star customer service organization / Leonardo Inghilleri and Micah Solomon.
Material type:
TextPublication details: New York : American Management Association, 2010.Description: xvi, 170 pSubject(s): Genre/Form: DDC classification: - 658.8/12 22
- HF5415.5 .I543 2010
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| Ebook | TUS: Midlands, Main Library Athlone Online | eBook (Browse shelf(Opens below)) | Available |
Includes bibliographical references and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.