Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation / Carolyn Blunt and Martin Hill-Wilson ; cover design by Andrew Ward. [electronic resource]
Material type: TextPublisher: Chichester, England : Wiley, 2013Copyright date: ©2013Description: 1 online resource (252 pages) : illustrationsISBN:- 9781118770566 (e-book)
- 9781118662656 (e-book)
- 658.812 23
- HF5415.335 .B586 2013
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Ebook | TUS: Midlands, Main Library Athlone Online | eBook (Browse shelf(Opens below)) | Available |
Includes index.
Description based on online resource; title from PDF title page (ebrary, viewed November 07, 2013).
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.