Journey to excellence : how Baldridge Health Care leaders succeed / Kathleen J. Goonan, Joseph A. Muzikowski, Patricia K. Stoltz. [electronic resource]

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Material type: Text

TextPublisher: Milwaukee, Wisconsin : ASQ Quality Press, 2009Description: 1 online resource (248 pages) : illustrationsISBN:

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Contents:

Introduction -- Baldrige -- The journey -- Leadership -- Assessment -- Sensemaking -- Execution -- Results -- Conclusion.

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Item type	Current library	Call number	Status	Date due	Barcode
Ebook	TUS: Midlands, Main Library Athlone Online	eBook (Browse shelf(Opens below))	Available

Includes bibliographical references (pages 207-213) and index.

Introduction -- Baldrige -- The journey -- Leadership -- Assessment -- Sensemaking -- Execution -- Results -- Conclusion.

Description based on print version record.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.