Innovation and quality improvement in service organizations [electronic resource] / guest editors, Alison M. Dean and Ross L. Chapman.
Material type:
TextSeries: Managing service quality ; v.12, no. 6Publication details: Bradford, England : Emerald Group Publishing, c2002.Description: 103 pSubject(s): Genre/Form: LOC classification: - HF5415.5 .I66 2002
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| Ebook | TUS: Midlands, Main Library Athlone Online | eBook (Browse shelf(Opens below)) | Available |
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.