Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations / Derek R. Allen. [electronic resource]
Material type:
TextPublisher: Milwaukee, Wisconsin : ASQ Quality Press, 2004Copyright date: ©2004Description: 1 online resource (264 pages) : illustrationsSubject(s): Genre/Form: Additional physical formats: Print version:: Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations.DDC classification: - 658.8/343 22
- HF5415.335 .A432 2004
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| Ebook | TUS: Midlands, Main Library Athlone Online | eBook (Browse shelf(Opens below)) | Available |
Includes bibliographical references and index.
Description based on print version record.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.