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		Valuing services in trade : a toolkit for competitiveness diagnostics / Sebastián Sáez, [and four others]. [electronic resource] by Sáez, Sebastián [author.] World Bank Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Washington, District of Columbia : World Bank Group, 2014Copyright date: ©2014 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		Service science : the foundations of service engineering and management / Robin G. Qiu. [electronic resource] by Qiu, Robin G [author.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, 2014Copyright date: ©2014 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		Stakeholder engagement for service design : how service designers identify and communicate insights / Fabian Segelström. [electronic resource] by Segelström, Fabian Series: Link�oping studies in arts and science ; 586. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Link�oping. Sweden : Dept. of Computer and Information Science, Link�opingUniversity, 2013 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (2)Location, call number: Athlone Online eBook, ... Place recall Add to cart (remove)
		No cover image available Multinational service firms [electronic resource] / Peter Enderwick. by Enderwick, Peter ProQuest (Firm) Series: Routledge library editions. International business ; v. 16 Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: London : Routledge, 2013 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		Achieving service excellence : maximizing enterprise performance through innovation and technology / C.M. Chang. [electronic resource] by Chang, C. M. (Ching Ming), 1935- [author.] Series: 2014 digital library \| Service systems and innovations in business and society collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2014 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		Profiting from services and solutions : what product-centric firms need to know / Valarie A. Zeithaml, Stephen W. Brown, Mary Jo Bitner, and Jim Salas. [electronic resource] by Zeithaml, Valarie A [author.] Salas, Jim [author.] Bitner, Mary Jo [author.] Brown, Stephen Walter, 1943- [author.] Series: Service systems and innovations in business and society collection \| 2014 digital library Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2014 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		Sustainable service / Adi Wolfson. [electronic resource] by Ṿolfson, ʻAdi, 1971- [author.] Series: Service systems and innovations in business and society collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2016 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		Matching services to markets : the role of the human sensorium in shaping service-intensive markets / H.B. Casanova. [electronic resource] by Casanova, H. B [author.] Series: Service systems and innovations in business and society collection Edition: First edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2016 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		Slow growth and the service economy / Pascal Petit. [electronic resource] by Petit, Pascal [author.] Series: Bloomsbury Academic Collections: Economics Material type: Text; Format: available online ; Literary form: Not fiction Publisher: London, [England] : Bloomsbury, 1986Copyright date: ©2013 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		Designing for service : key issues and new directions / edited by Daniela Sangiorgi and Alison Prendiville. [electronic resource] by Sangiorgi, Daniela [editor.] Prendiville, Alison [editor.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: London, [England] : Bloomsbury Academic, 2017Copyright date: ©2017 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)
		An introduction to service design : designing the Invisible / by Lara Penin. [electronic resource] by Penin, Lara [author.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: London, UK : Bloomsbury, 2018 Online access: Click to View Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook. Place recall Add to cart (remove)

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