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Guestcraft : front of house operations / Ann Thunhurst.

By: Material type: TextTextPublication details: London : Macmillan, 1990.Description: vii,124pISBN:
  • 9780333463390 (pbk) :
  • 0333463390 (pbk)
Subject(s): DDC classification:
  • 647.94 THU
Summary: A companion to a video, "Guestcraft: a Good Reception", this book aims to show how reception and front office staff can make the most efficent contribution to the organizations they represent. It is aimed at those taking Caterbase, City and Guilds, SCOVTEC and BTEC courses at NCVQ levels I and II.
Holdings
Item type Current library Call number Copy number Status Date due Barcode
Long Loan TUS: Midlands, Main Library Athlone General Lending 647.94 THU (Browse shelf(Opens below)) 1 Available 00210864

A companion to a video, "Guestcraft: a Good Reception", this book aims to show how reception and front office staff can make the most efficent contribution to the organizations they represent. It is aimed at those taking Caterbase, City and Guilds, SCOVTEC and BTEC courses at NCVQ levels I and II.

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