Guestcraft : front of house operations / Ann Thunhurst.
Material type: TextPublication details: London : Macmillan, 1990.Description: vii,124pISBN:- 9780333463390 (pbk) :
- 0333463390 (pbk)
- 647.94 THU
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Long Loan | TUS: Midlands, Main Library Athlone General Lending | 647.94 THU (Browse shelf(Opens below)) | 1 | Available | 00210864 |
A companion to a video, "Guestcraft: a Good Reception", this book aims to show how reception and front office staff can make the most efficent contribution to the organizations they represent. It is aimed at those taking Caterbase, City and Guilds, SCOVTEC and BTEC courses at NCVQ levels I and II.