Professional management of housekeeping operations / Robert J. Martin, Thomas J.A. Jones.

Includes bibliographical references and index.

Part one: The housekeeping profession and the principles of management -- 1.The executive housekkeeper and scientific management -- Part two: Planning, organizing, and staffing the new organization -- 2.Conceptual planning -- 3.Planning to schedule workers: a major advantage of housekeeper team staffing -- 4.Material planning: administration of equipment and supplies -- 5.Material planning: floors, walls and windows -- 6.Material planning: supplies and equipment -- 8.Staffing for housekeeping operations -- 9.Operational planning -- Part three: Directing and controlling ongoing housekeeping operations -- 10.The hotel housekeeping daily routine of department management -- 11.Hotel housekeeping subroutines -- Part four: special topics: environmental services, safeguarding of assets, in-house laundries, & the full circle of management -- 12.Environmental services, safeguarding of assets, in house laundaries, & the full circle of management -- 13.The The safeguarding of assets: concerns for safety & security in housekeeping operations -- 14.The on-premises laundary: an understanding of basic engineering and operational considerations before installation -- 15.The full circle of management.