Business communication today/ Courland L. Bovée, John V. Thill.
Material type: TextPublication details: New York: McGraw-Hill, 1992.Edition: 3rd edDescription: xxviii, 659p.; col. ill.; 25cmISBN:- 0071125442
- 658.45 BOV
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Long Loan | TUS: Midlands, Main Library Athlone General Lending | 658.45 BOV (Browse shelf(Opens below)) | 1 | Available | 102307 |
Includes bibliographical references and index.
Part one: Foundations of business communication -- 1.Communicating successfully in an organization -- 2.Understanding business communication -- Part two: The writing process -- 3.Planning business messages -- 4.Organizing and composing business messages -- 5.Revising business messages -- 6.Writing direct requests -- 7.Writing routine, good-news and goodwill messages -- 8.Writing bad-news messages --9.Writing persuasive messages -- Part four: Employment messages -- 10.Writing resumes and application letters -- 11.Interviewing for employment and following up -- Part five: Reports and proposals -- 12.Using reports and proposals as business tools -- 13.Gathering and interpreting information -- 14.Developing visual aids -- 15.Writing reports and proposals -- 16.Completing formal reports and proposals -- Part six: Oral communication-- 17.Listenging, interviewing, and conducting meetings -- 18.Giving speeches and oral presentations -- Part seven: Intercultural communication and business technology -- 19.Communicating interculturally and internationally -- 20.Communicating through business technology -- Part eight: Special topics in business communication -- Fundamentals of grammar and usage -- Format and layout of buisness documents -- Documentation of report sources.