Total relationship marketing / Evert Gummesson.
Material type: TextPublication details: Oxford : Butterworth-Heinemann, 2002.Edition: 2nd edDescription: 320p. : ill. ; 25 cmISBN:- 9780750654074 (pbk.) :
- 0750654074
- 658.812 GUM
- HF5415.55
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Long Loan | TUS: Midlands, Main Library Athlone General Lending | 658.812 GUM (Browse shelf(Opens below)) | 1 | Available | 121104 |
Previous ed.: 1999.
Includes bibliographical references and index.
Gummesson provides encyclopaedic coverage on current thinking on total relationship marketing. He broadens the debate on marketing management by analysing it in terms of relationships, networking and interaction.