Managing quality / [edited by] Barrie G. Dale.

Contributor(s):

Material type: Text

TextPublication details: Oxford : Blackwell Business, 1999.Edition: 3rd edDescription: xxiii, 471 p. : ill. ; 26 cmISBN:

9780631214090 :
9780631214106 (pbk.) :
0631214100 (pbk : alk. paper)

Subject(s):

DDC classification:

658.562 DAL

Contents:

Part One The Development and Introduction of Total Quality Management (TQM) Part Two The Business Context of TQM Part Three Quality Management Systems, Tools and Techniques Part Four TQM through Continuous Improvement

Summary: This comprehensive total quality management text aims to provide readers with an appreciation of the concepts and principles of TQM and is a wide-ranging source of reference for the many associated tools, techniques and systems.

Holdings ( 1 )
Title notes ( 4 )

Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Short Loan	TUS: Midlands, Main Library Athlone General Lending	658.562 DAL (Browse shelf(Opens below))	1	Available		115830

Previous ed.: London : Prentice Hall, 1994.

Includes bibliographical references and index.

This comprehensive total quality management text aims to provide readers with an appreciation of the concepts and principles of TQM and is a wide-ranging source of reference for the many associated tools, techniques and systems.