Managing quality /
Managing quality /
[edited by] Barrie G. Dale.
- 3rd ed.
- Oxford : Blackwell Business, 1999.
- xxiii, 471 p. : ill. ; 26 cm.
Previous ed.: London : Prentice Hall, 1994.
Includes bibliographical references and index.
Part One The Development and Introduction of Total Quality Management (TQM) Part Two The Business Context of TQM Part Three Quality Management Systems, Tools and Techniques Part Four TQM through Continuous Improvement
This comprehensive total quality management text aims to provide readers with an appreciation of the concepts and principles of TQM and is a wide-ranging source of reference for the many associated tools, techniques and systems.
9780631214090 : No price 9780631214106 (pbk.) : No price 0631214100 (pbk : alk. paper)
99016395
Total quality management.
Engineering management.
Total quality management.
Business & Management
Quality Assurance (QA) & Total Quality Management (TQM)
658.562 DAL
Previous ed.: London : Prentice Hall, 1994.
Includes bibliographical references and index.
Part One The Development and Introduction of Total Quality Management (TQM) Part Two The Business Context of TQM Part Three Quality Management Systems, Tools and Techniques Part Four TQM through Continuous Improvement
This comprehensive total quality management text aims to provide readers with an appreciation of the concepts and principles of TQM and is a wide-ranging source of reference for the many associated tools, techniques and systems.
9780631214090 : No price 9780631214106 (pbk.) : No price 0631214100 (pbk : alk. paper)
99016395
Total quality management.
Engineering management.
Total quality management.
Business & Management
Quality Assurance (QA) & Total Quality Management (TQM)
658.562 DAL