The little book of big customer satisfaction measurement / Ajit Rao, Subhash Chandra. [electronic resource]
Material type:
TextPublisher: Los Angeles, [California] : SAGE, 2012Copyright date: ©2012Description: 1 online resource (164 pages)ISBN: - 9788132111450 (e-book)
- 658.812 23
- HF5415.335 .R36
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| Ebook | TUS: Midlands, Main Library Athlone Online | eBook (Browse shelf(Opens below)) | Available |
Includes bibliographical references.
Description based on online resource; title from PDF title page (EBL, viewed December 1, 2016).
Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.