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The little book of big customer satisfaction measurement / Ajit Rao, Subhash Chandra. [electronic resource]

By: Material type: TextTextPublisher: Los Angeles, [California] : SAGE, 2012Copyright date: ©2012Description: 1 online resource (164 pages)ISBN:
  • 9788132111450 (e-book)
Subject(s): Genre/Form: Additional physical formats: Print version:: Little book of big customer satisfaction measurement.DDC classification:
  • 658.812 23
LOC classification:
  • HF5415.335 .R36
Online resources:
Holdings
Item type Current library Call number Status Date due Barcode
Ebook TUS: Midlands, Main Library Athlone Online eBook (Browse shelf(Opens below)) Available

Includes bibliographical references.

Description based on online resource; title from PDF title page (EBL, viewed December 1, 2016).

Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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