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Social skills in interpersonal communication / Owen Hargie, Christine Saunders, and David Dickson.

By: Contributor(s): Material type: TextTextPublication details: London ; New York : Routledge, 1994.Edition: 3rd edDescription: x, 369 ; 24 cmISBN:
  • 0415081378 (pbk.)
  • 0415118301 (cased)
Subject(s): DDC classification:
  • 302.34 HAR
Contents:
1.Introduction -- 2.Interpersonal communication: a skilled-based model -- 3.Nonverbal communication -- 4.Rewarding and reinforcing -- 5.Questioning -- 6.Reflecting -- 7.Set induction and closure -- 8.Explanation -- 9.Listening -- 10.Self-disclosure -- 11.Influencing -- 12.Assertiveness -- 13.Group interaction and leadership-- 14.Concluding comments.

Includes bibliographical references and indexes.

1.Introduction -- 2.Interpersonal communication: a skilled-based model -- 3.Nonverbal communication -- 4.Rewarding and reinforcing -- 5.Questioning -- 6.Reflecting -- 7.Set induction and closure -- 8.Explanation -- 9.Listening -- 10.Self-disclosure -- 11.Influencing -- 12.Assertiveness -- 13.Group interaction and leadership-- 14.Concluding comments.

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