Social skills in interpersonal communication / Owen Hargie, Christine Saunders, and David Dickson.
Material type: TextPublication details: London ; New York : Routledge, 1994.Edition: 3rd edDescription: x, 369 ; 24 cmISBN:- 0415081378 (pbk.)
- 0415118301 (cased)
- 302.34 HAR
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Short Loan | TUS: Midlands, Main Library Athlone General Lending | 302.34 HAR (Browse shelf(Opens below)) | 1 | Available | 101695 |
Includes bibliographical references and indexes.
1.Introduction -- 2.Interpersonal communication: a skilled-based model -- 3.Nonverbal communication -- 4.Rewarding and reinforcing -- 5.Questioning -- 6.Reflecting -- 7.Set induction and closure -- 8.Explanation -- 9.Listening -- 10.Self-disclosure -- 11.Influencing -- 12.Assertiveness -- 13.Group interaction and leadership-- 14.Concluding comments.