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Professional dining room management / Carol A. King.

By: Material type: TextTextPublication details: New York : John Wiley, c1988.Edition: 2nd edDescription: viii, 214 p. : ill. ; 23 cmISBN:
  • 0471289345 (Paper)
  • 9780471289340 (Paper)
Subject(s): DDC classification:
  • 647.95068 KIN
Contents:
1.Introduction -- 2.Types of dining room service -- 3.Dining room organization -- 4.Quality service standards -- 5.Service staff behavior and appearance standards -- 6.Beverage service standards -- 7.Responsible beverage operation -- 8.Dining room operation -- 9.Merchandising and sales promotion -- 10.Meeting the public -- 11.The basics of supervision -- 12.Motivation and job performance -- 13.Training -- 14.The employee handbook -- 15.Supervising a unionized staff -- 16.Controlling dining room labor cost -- 17.Cashiering and revenue control.
Holdings
Item type Current library Call number Copy number Status Date due Barcode
Long Loan TUS: Midlands, Main Library Athlone General Lending 647.95068 KIN (Browse shelf(Opens below)) 1 Available 00214047
Long Loan TUS: Midlands, Main Library Athlone General Lending 647.95068 KIN (Browse shelf(Opens below)) 1 Available 00214231

Includes bibliographical references (p. 205-206) and index.

1.Introduction -- 2.Types of dining room service -- 3.Dining room organization -- 4.Quality service standards -- 5.Service staff behavior and appearance standards -- 6.Beverage service standards -- 7.Responsible beverage operation -- 8.Dining room operation -- 9.Merchandising and sales promotion -- 10.Meeting the public -- 11.The basics of supervision -- 12.Motivation and job performance -- 13.Training -- 14.The employee handbook -- 15.Supervising a unionized staff -- 16.Controlling dining room labor cost -- 17.Cashiering and revenue control.

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