Professional dining room management / Carol A. King.
Material type: TextPublication details: New York : John Wiley, c1988.Edition: 2nd edDescription: viii, 214 p. : ill. ; 23 cmISBN:- 0471289345 (Paper)
- 9780471289340 (Paper)
- 647.95068 KIN
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Long Loan | TUS: Midlands, Main Library Athlone General Lending | 647.95068 KIN (Browse shelf(Opens below)) | 1 | Available | 00214047 | ||
Long Loan | TUS: Midlands, Main Library Athlone General Lending | 647.95068 KIN (Browse shelf(Opens below)) | 1 | Available | 00214231 |
Includes bibliographical references (p. 205-206) and index.
1.Introduction -- 2.Types of dining room service -- 3.Dining room organization -- 4.Quality service standards -- 5.Service staff behavior and appearance standards -- 6.Beverage service standards -- 7.Responsible beverage operation -- 8.Dining room operation -- 9.Merchandising and sales promotion -- 10.Meeting the public -- 11.The basics of supervision -- 12.Motivation and job performance -- 13.Training -- 14.The employee handbook -- 15.Supervising a unionized staff -- 16.Controlling dining room labor cost -- 17.Cashiering and revenue control.